Legal Notice

Last Updated: October 21, 2025

1. Company Information

Business Name: Factory Event and Catering

Address: 1a George Blake St, Plankenbrug, Stellenbosch, 7600 South Africa

Landline: +27 21 030 0046

WhatsApp Only : +27643271161

Phone & (Calls + SMS): +27 78 543 8097

Email: admin@factoryeventandcatering.co.za

Business Hours: 9:00 AM – 17:00 PM (Mon – Sat), (GMT+02:00) South Africa Standard Time (Johannesburg)

2. Purpose of This Legal Notice

This Legal Notice governs the use of the website https://factoryeventandcatering.co.za/ (the “Website”) and provides information about legal rights, obligations, and limitations.

  • All content is provided for general information only.
  • Nothing on this Website constitutes professional, legal, financial, or medical advice.
  • Use of the Website constitutes agreement with this Legal Notice.

3. Intellectual Property

  • All text, graphics, logos, images, videos, and software on this Website are the property of Factory Event and Catering unless stated otherwise.
  • Users may not copy, reproduce, modify, or distribute content without written permission.
  • Unauthorized use may result in legal action.

4. Limitation of Liability

Factory Event and Catering shall not be liable for:

  • Any direct, indirect, incidental, or consequential damages from Website use.
  • Loss or damage caused by errors, delays, or incomplete information.
  • Issues caused by third-party links, couriers, or external suppliers.
  • Use or misuse of products purchased through the Website.

5. Privacy & Data Protection

  • We comply fully with the Protection of Personal Information Act (POPIA).
  • Personal information is collected, processed, and stored securely.
  • Please refer to our Privacy & Cookie Policy for full details.
  • By using this Website, you consent to our data practices.

6. Orders, Payment, and Shipping Disclaimer

  • All purchases are subject to our Shipping Policy, Payment Policy and Refund & Return Policy.
  • Delivery times are estimates and may vary due to external factors.
  • Factory Event and Catering is not responsible for delays caused by incorrect addresses or courier issues.

7. Product Usage Disclaimer

  • Some products (e.g., machinery, trailers, or electrical equipment) must be used safely and responsibly.
  • Improper use, installation, or maintenance is the user’s responsibility.
  • Factory Event and Catering is not liable for injuries or damages resulting from misuse.

8. Security Disclaimer

  • We implement SSL encryption, firewalls, and PCI-DSS compliance to protect customer data.
  • Despite precautions, no website or system can guarantee 100% security.
  • Users are responsible for maintaining the confidentiality of their login credentials and account information.

9. Third-Party Links

  • Our Website may include links to external sites.
  • Factory Event and Catering does not control or endorse these sites.
  • Users should review third-party terms, conditions, and privacy policies independently.

10. Force Majeure

Factory Event and Catering is not responsible for delays or failures caused by:

  • Natural disasters (floods, fires, storms, earthquakes)
  • Industrial action or strikes
  • Government regulations or emergencies
  • Epidemics, pandemics, or other public crises

11. Environmental Compliance

  • We are committed to eco-friendly operations:
    • Recyclable packaging materials
    • Sustainable sourcing practices
    • Efficient shipping to minimize environmental impact
  • Users are encouraged to dispose of packaging responsibly.

12. User Obligations

By using this Website, you agree to:

  • Provide accurate personal and payment information.
  • Use purchased products safely and according to manufacturer instructions.
  • Not engage in any activity that may harm the Website, its systems, or other users.
  • Respect all intellectual property and copyright notices.

13. Content Accuracy

  • Factory Event and Catering strives for accuracy in all product descriptions and content.
  • Prices, availability, and specifications are subject to change without notice.
  • We are not responsible for errors, omissions, or outdated information.

14. Dispute Resolution

  • Any disputes regarding this Website or purchases shall be governed by South African law.
  • Parties agree to first attempt amicable resolution before pursuing legal action.
  • Exclusive jurisdiction: Courts of the Western Cape, South Africa.

15. Educational Guidance (Optional but Recommended)

  • Our Website may provide advice on event setup, safety tips, or product usage.
  • This information is guidance only and does not replace professional consultation.
  • Factory Event and Catering is not liable for outcomes resulting from following guidance provided.

16. Amendments and Updates

  • Factory Event and Catering may update this Legal Notice periodically.
  • Updates will be posted with a new “Last Updated” date.
  • Users should review this page regularly to stay informed.

17. Customer Support & Legal Contact

For any questions or concerns about this Legal Notice or your rights:

Business Name: Factory Event and Catering

Address: 1a George Blake St, Plankenbrug, Stellenbosch, 7600 South Africa

Phone: +27 21 030 0046

WhatsApp Only : +27643271161

Phone & (Calls + SMS): +27 78 543 8097

Email: admin@factoryeventandcatering.co.za

Business Hours: 9:00 AM – 17:00 PM (Mon – Sat), (GMT+02:00) South Africa Standard Time (Johannesburg)

Verified by MonsterInsights