Disclaimer
Last Updated: October 21, 2025
Welcome to Factory Event and Catering. By accessing or using this website, you agree to the terms outlined in this Disclaimer. Please read this page carefully to understand your rights and responsibilities.
1. General Information
All information provided on this website, including product descriptions, images, prices, and promotions, is intended for general informational purposes only. While we strive for accuracy, Factory Event and Catering makes no guarantees regarding completeness, reliability, or timeliness of information. Use of this website and reliance on any information provided is at your own risk.
2. No Professional Advice
Content on this website, including setup instructions, event guidance, or product recommendations, does not constitute professional advice. Customers should consult with qualified professionals if they require guidance on safety, technical use, or legal compliance.
3. Product Information Disclaimer
- Product images, descriptions, and specifications are provided for reference only.
- Actual products may vary slightly in color, dimensions, or design due to manufacturing, lighting, or display differences.
- Prices, availability, and promotions are subject to change without prior notice.
4. Limitation of Liability
Factory Event and Catering is not liable for any direct, indirect, or consequential damages, including but not limited to:
- Loss of profits, data, or business opportunities
- Shipping delays, errors, or missing items
- Misuse, improper handling, or assembly of products
We are also not responsible for third-party services, including courier services, payment providers, or external websites.
5. External Links / Third-Party Content
This website may contain links to external websites. Factory Event and Catering is not responsible for the content, privacy practices, or accuracy of these websites. Users are encouraged to review the terms and privacy policies of external sites before interacting with them.
6. Accuracy of Information / Updates
We strive to maintain accurate and up-to-date content. However, information may change without notice due to:
- Product updates
- Supplier changes
- Technical issues or system errors
Factory Event and Catering reserves the right to update, modify, or remove content at any time.
7. No Warranty
All products and services are provided “as is” without warranties of any kind. This includes, but is not limited to:
- Implied warranties of merchantability or fitness for a particular purpose
- Warranties regarding non-infringement
8. User Responsibility
Customers are responsible for:
- Using products safely and according to instructions
- Complying with local regulations, safety codes, or compliance requirements
- Ensuring proper setup and operation of event equipment
9. Intellectual Property
All website content, including text, images, logos, videos, and designs, is the property of Factory Event and Catering. Unauthorized use, copying, or distribution is strictly prohibited.
10. Indemnification
By using this website, you agree to indemnify and hold harmless Factory Event and Catering from any claims, damages, or expenses arising from:
- Your use of the website or products
- Violation of terms, policies, or applicable laws
- Misuse of products or content
11. Governing Law
This Disclaimer is governed by the laws of South Africa, and any disputes shall be resolved in the courts of the Western Cape.
12. Safety Warnings
Some products, such as machinery, electrical equipment, and large tents, require professional handling or installation. Always follow safety instructions and manufacturer guidelines. Factory Event and Catering is not liable for injuries or damages resulting from improper use.
13. Shipping and Delivery Disclaimer
While we work with trusted courier partners, delivery times may vary due to public holidays, weather conditions, or high-volume periods. Factory Event and Catering is not responsible for courier delays beyond our control.
14. Children Use Disclaimer
Certain products may not be suitable for children. Adult supervision is recommended at all times.
15. Reviews / Testimonials Disclaimer
Customer reviews and testimonials represent individual experiences. They are not guarantees of product performance or satisfaction.
16. Health and Safety Disclaimer
Products that involve machinery, electrical equipment, or catering devices may pose health or safety risks if improperly handled. Customers must:
- Follow all instructions and safety warnings
- Use protective equipment if required
- Ensure products are installed or assembled by qualified personnel
17. Limitation on Liability for Online Content
Factory Event and Catering cannot guarantee uninterrupted access to this website or that it is free from errors, viruses, or other harmful elements. Users are responsible for implementing appropriate safeguards for their devices.
18. Force Majeure
Factory Event and Catering shall not be liable for any failure or delay in fulfilling obligations due to circumstances beyond our reasonable control, including but not limited to:
- Natural disasters, fires, floods
- Civil unrest, strikes, or pandemics
- Transportation, supply chain, or technical failures
19. Payment and Refund Disclaimer
While we strive to ensure smooth payment and refund processes, Factory Event and Catering is not liable for delays caused by banks, payment providers, or technical errors.
20. Accuracy of Third-Party Information
Any data, statistics, or third-party information provided on this website is for general reference only. Factory Event and Catering does not guarantee its accuracy or reliability.
21. Contact Information
For any questions regarding this Disclaimer, please contact us:
Business Name: Factory Event and Catering
Address: 1a George Blake St, Plankenbrug, Stellenbosch, 7600 South Africa
Landline: +27 21 030 0046
WhatsApp/Phone & (Calls + SMS): +27 78 543 8097
Email: admin@factoryeventandcatering.co.za
Business Hours: 9:00 AM – 17:00 PM (Mon – Sat), (GMT+02:00) South Africa Standard Time (Johannesburg)
22. Updates to Disclaimer
We may update this Disclaimer at any time to reflect changes in operations, legal requirements, or business practices. All updates will be posted on this page with a new “Last Updated” date.
