Installation & Assembly Services

Last Updated: October 21, 2025

1. Page Overview

Factory Event and Catering, we provide professional installation and assembly services for our party, event, and catering equipment across South Africa.

Our aim is to ensure your equipment is set up safely, efficiently, and correctly, so your event runs smoothly. Whether it’s tents, tables, chairs, catering equipment, or machinery, our service guarantees peace of mind and hassle-free setup.

2. Products We Install / Assemble

We offer assembly services for a wide range of products:

  • Tents & Canopies: Small to large tents, including garden and event tents
  • Tables & Chairs: Folding or modular setups for parties, events, and corporate gatherings
  • Catering Equipment: Food warmers, portable kitchens, serving stations
  • Electronics: Lighting, sound systems, and generators
  • Sanitation & Facilities: Toilets, handwashing stations, trailers
  • Machinery & Event Equipment: Selected commercial machinery for event use

Note: Some large machinery may require prior approval and additional arrangements.

3. Why Choose Our Installation Service

  • Professional Team: Skilled in safe assembly practices
  • Time-Saving: Setup completed quickly and efficiently
  • Safety First: All installations follow strict safety guidelines
  • Hassle-Free: No need to worry about assembly or equipment setup

4. Installation & Assembly Process

Our step-by-step workflow ensures a seamless setup:

  1. Booking: Select installation service when placing your order
  2. Schedule Confirmation: We confirm date and time within 1–3 business days
  3. On-Site Setup: Our trained team arrives to assemble your equipment safely
  4. Inspection & Approval: Customer inspects the setup for satisfaction
  5. Post-Installation Guidance: Instructions provided for safe use and maintenance

5. Service Area

  • Installation services are available throughout South Africa
  • Orders outside our service area cannot be accommodated at this time
  • Customers must provide accurate addresses and accessible locations

6. Pricing & Charges

  • Flat-rate installation fee: ZAR (R 775) per order
  • VAT excluded

Exact pricing is confirmed during the booking process.

7. Scheduling & Appointment

  • Book installation at least 48 hours before your event
  • Cancellations allowed up to 12 hours prior without penalty
  • Rescheduling may incur additional charges based on availability
  • Customers receive confirmation with date, time, and team details

8. Safety & Liability

  • All installations follow strict safety standards
  • Customers must ensure site accessibility and safety
  • Liability: Damage caused by unsafe conditions may not be covered
  • Our team uses protective equipment and best practices to prevent accidents

9. Preparation Before Installation

Customers should prepare the site for smooth installation:

  • Clear and level area for tents, tables, chairs, or machinery
  • Ensure access to electricity or water if needed
  • Keep pathways clear for equipment delivery and handling
  • Remove obstacles and hazards to ensure safety

10. Warranty & Support

  • All installations are performed with care and professionalism
  • If issues arise within 48 hours of assembly, contact our support team
  • Our team will inspect, troubleshoot, or correct any problems promptly

11. Customer Responsibilities

To ensure a safe and efficient installation, customers should:

  • Prepare the site as per instructions
  • Ensure safe access for installers
  • Follow post-installation guidelines for proper use and maintenance

12. Event Planning Support (Optional Section for Value)

  • We can advise on layout planning for tents, tables, chairs, and catering equipment
  • Tips for efficient space usage and event flow
  • Guidance on safety protocols and equipment handling

This makes your event stress-free, organized, and safe.

14. Sustainability & Responsibility

  • Eco-friendly packaging and waste management
  • Ethically sourced products
  • Efficient logistics to reduce carbon footprint

We are committed to sustainability while delivering high-quality service.

15. Call to Action

Make your event preparation hassle-free with our professional installation and assembly services.

Book your service today when placing your order, or contact us for guidance.

Visit our Contact Page or call +27 21 030 0046 to schedule an installation.

16. Transparency & Policies

Your shopping experience is secure, legal, and customer friendly.

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